Remote Loss Draft Specialist

Carrington Mortgage Services, LLC; Orange (CA); Remote; USD 30,000 - 34,000; Full time

Job summary

Carrington Mortgage Services, LLC is seeking a Loss Draft Specialist to work remotely from home. You will handle loss draft and property damage requirements, process checks and documents, order inspections, and manage the loss drafts queue to evaluate exceptions.

The role requires strong attention to detail, solid organizational skills, and the ability to comply with laws and company policies while protecting client interests and meeting SLAs.

Qualifications

• Outstanding attention to detail and organizational skills.
• Ability to understand, remember, and apply oral and/or written instructions.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to organize and prioritize own work schedule.

Responsibilities

• Perform loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions.
• Review adjuster worksheets for depreciation, validate scope/costs of repairs and take appropriate action when necessary.
• Review and evaluate claim packages and order/review inspection reports to determine draw eligibility for the claim.
• Reduce risk or loss by assessing the classification of the claim.
• Comply with applicable company policies and procedures, statutes, regulations and other legal requirements governing claims handling.
• Protect the interest of the client by initiating fraud processes when necessary.
• Assist with monitoring quality of services rendered by appraiser, contractors, inspectors, and insurance loss draft personnel and make recommendations to manager/supervisor.
• Work efficiently in client and company proprietary applications.
• Respond to written and verbal customer requests, inquiries, and complaints in a timely and professional manner.
• Provide assistance and back up as needed to meet client requirements and SLAs.
• Perform other duties as assigned.

Skills

Attention to detail

Organizational skills

Instruction following

Communication skills

Decision making

Time management

Education

High School diploma or equivalent

Job description

Carrington Mortgage Services, LLC is seeking a Loss Draft Specialist to work remotely from home. You will handle loss draft and property damage requirements, process checks and documents, order inspections, and manage the loss drafts queue to evaluate exceptions.

The role requires strong attention to detail, solid organizational skills, and the ability to comply with laws and company policies while protecting client interests and meeting SLAs.