Remote Long-Term Disability Claims Specialist

Mutual of Omaha Insurance Co.; United States; Remote; USD 56,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with company match

Annual bonus opportunity

Job summary

Mutual of Omaha Insurance Co. is seeking a remote Long Term Disability Claims professional to guide claims from start to finish. You will evaluate facts, communicate with stakeholders, and document decisions carefully.

This role emphasizes empathy and accuracy in financial determinations. Eligible candidates should have 2+ years in LTDI claims, strong understanding of policy provisions, and proficiency with MS Office.

Qualifications

• 2+ years of Long Term Disability claims experience.
• Ability to analyze insurance provisions and contracts.
• Proficient with navigating multiple systems and MS Office.
• Strong customer service skills with empathy.

Responsibilities

• Make decisions in partnership with management based on claim facts.
• Develop case files with documented decision rationale.
• Maintain clear communication with claimants, brokers, and internal teams.
• Allocate 50% of time to phone conversations with claimants and counterparts.
• Assess ongoing liability and authorize initial/ongoing payments as appropriate.

Job description

Mutual of Omaha Insurance Co. is seeking a remote Long Term Disability Claims professional to guide claims from start to finish. You will evaluate facts, communicate with stakeholders, and document decisions carefully.

This role emphasizes empathy and accuracy in financial determinations. Eligible candidates should have 2+ years in LTDI claims, strong understanding of policy provisions, and proficiency with MS Office.