Senior Long-Term Disability Claims Specialist

MetLif; United States; A distancia; USD 42.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with employer matching

Life insurance

Descripción de la vacante

MetLife is seeking a dedicated disability claims professional to evaluate long term disability claims and issue accurate determinations. You will document status and provide clear communications to claimants and partners.

Role requires strong analytical thinking, collaboration, and experience with AI tools in a professional setting. The position focuses on compliant, timely decisions within a dynamic benefits team.

Formación

• Must demonstrate strong critical thinking and independent decision making for complex claims.
• Excellent communication, customer service and collaboration with internal and external partners.
• Experience using AI in a professional setting.

Responsabilidades

• Lead evaluation and management of moderately complex long term disability claims with timely, accurate decisions.
• Create detailed claim documentation reflecting policies, regulations, and status updates.
• Oversee claim evaluation with medical, occupational, financial, and policy data for sound determinations.
• Manage assigned caseload with minimal oversight while maintaining service standards and metrics.
• Develop action plans and identify return-to-work potential from analysis of claim data.
• Coordinate with claimants, physicians, attorneys, brokers, and internal partners to gather information.

Conocimientos

Critical thinking

Independent decision-making

Communication skills

Customer service

Collaboration

Experience with AI

Educación

High school diploma

Descripción del empleo

MetLife is seeking a dedicated disability claims professional to evaluate long term disability claims and issue accurate determinations. You will document status and provide clear communications to claimants and partners.

Role requires strong analytical thinking, collaboration, and experience with AI tools in a professional setting. The position focuses on compliant, timely decisions within a dynamic benefits team.