Remote Lodging Reservations Specialist | Flexible Hours

Wanderwell Collective

California

Remote

USD 40,000 - 52,000

Full time

37 hours ago
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Benefits offered by this job

Fully remote environment
Flexible scheduling
Training and ongoing resources
Access to reservation tools
Supplier and destination resources

Job summary

Wanderwell Collective is seeking a Lodging Reservations Coordinator to help clients research hotels, resorts, and lodging options, and to manage reservations with attentive service throughout the planning process.

The role fits someone who enjoys researching destinations, comparing options online, and communicating clearly with clients while staying organized in a fully remote environment. Training and access to reservation resources are provided.

Qualifications

  • Excellent written and verbal communication is required.
  • Customer-service oriented approach.
  • Strong organization and attention to detail.
  • Ability to research and compare lodging options online.
  • Able to manage multiple client requests and follow up.

Responsibilities

  • Research hotels, resorts, and lodging options based on client preferences, dates, and budgets.
  • Assist clients in comparing accommodations and reservation options.
  • Coordinate lodging reservations and booking details.
  • Review reservation information for accuracy and completeness.
  • Communicate confirmations, updates, and important information to clients.
  • Assist with changes or questions on existing reservations.
  • Maintain organized records of client preferences and booking details.
  • Utilize online reservation platforms and industry resources.
  • Research property amenities, locations, and services.
  • Provide professional and responsive client support during planning.
  • Follow established booking procedures and documentation requirements.

Skills

Strong communication
Customer-service
Organizational skills
Detail oriented
Independent remote work
Researching options online
Basic computer skills
Reservation systems
Follow-up

Tools

Reservation systems

Job description

Wanderwell Collective is seeking a Lodging Reservations Coordinator to help clients research hotels, resorts, and lodging options, and to manage reservations with attentive service throughout the planning process.

The role fits someone who enjoys researching destinations, comparing options online, and communicating clearly with clients while staying organized in a fully remote environment. Training and access to reservation resources are provided.

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