Remote Hotel Reservations Specialist

Wanderwell Collective; New York (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and onboarding support

Access to hotel booking tools

Collaborative work environment

Travel perks and incentives

Job summary

Wanderwell Collective is a remote-first travel company specializing in personalized hotel bookings. We seek a dependable Hotel Reservationist to research, select, and reserve accommodations, ensuring accuracy and high service quality for a seamless travel experience.

In this remote role, you will input reservation details, manage changes, and communicate with clients to meet budget and preferences. Join a supportive team offering flexible scheduling and travel perks.

Qualifications

• Prior experience in hotel booking, hospitality, or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote setting.
• Comfortable using online reservation systems and digital tools.
• Must be 18 years or older with a reliable computer and internet connection.
• Passion for service and a strong interest in the travel and hospitality industry.

Responsibilities

• Assist clients with hotel and resort bookings through approved online platforms
• Provide lodging recommendations based on destination, travel dates, and budget
• Accurately input reservation details and confirm all booking components
• Handle changes, cancellations, and special client requests with professionalism
• Maintain up-to-date client records and communication logs
• Monitor hotel promotions and availability to offer the best value
• Collaborate with team members to ensure high levels of client satisfaction

Skills

Hotel booking

Customer service

Communication

Organizational skills

Remote work

Reservation systems

Tools

Online reservation systems

Digital tools

Job description

Wanderwell Collective is a remote-first travel company specializing in personalized hotel bookings. We seek a dependable Hotel Reservationist to research, select, and reserve accommodations, ensuring accuracy and high service quality for a seamless travel experience.

In this remote role, you will input reservation details, manage changes, and communicate with clients to meet budget and preferences. Join a supportive team offering flexible scheduling and travel perks.