Remote Lodging Reservations Specialist

Destinationknot; Atlanta (GA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training resources

Reservation tools access

Supplier resources

Learning support

Knowledge across hotels

Job summary

Destinationknot is seeking a Lodging Reservations Coordinator to research hotels, resorts, and lodging options aligned with client preferences, dates, and budgets. You will compare options, coordinate reservations, and ensure accuracy in booking details while maintaining proactive client communication.

The role emphasizes independent work in a fully remote environment, strong organization, and a customer-service approach.

Qualifications

• Strong written and verbal communication skills.
• Customer-service-oriented approach.
• Excellent organization and attention to detail.
• Comfortable researching and comparing options online.
• Ability to manage multiple client requests and follow up consistently.
• Comfortable working independently in a remote environment.
• Basic computer and internet proficiency.
• Willingness to learn reservation systems and booking procedures.
• Previous customer service, hospitality, reservations, or administrative experience is helpful but not required.
• Must be 18 years of age or older.
• Reliable computer and internet access.

Responsibilities

• Research hotels, resorts, and lodging options according to client preferences, dates, and budgets
• Assist clients in comparing available accommodations and reservation options
• Coordinate lodging reservations and related booking details
• Review reservation information for accuracy and completeness
• Communicate confirmations, updates, and important information to clients
• Assist with changes or questions related to existing reservations
• Maintain organized records of client preferences and booking details
• Utilize online reservation platforms and industry resources
• Research property amenities, locations, and available services
• Provide professional and responsive client support throughout the planning process
• Follow established booking procedures and documentation requirements

Skills

Communication skills

Customer service

Organization

Online research

Multi-tasking

Remote work

Computer proficiency

Willingness to learn

Age 18+

Internet access

Job description

Destinationknot is seeking a Lodging Reservations Coordinator to research hotels, resorts, and lodging options aligned with client preferences, dates, and budgets. You will compare options, coordinate reservations, and ensure accuracy in booking details while maintaining proactive client communication.

The role emphasizes independent work in a fully remote environment, strong organization, and a customer-service approach.