Remote Loan Servicing QA Analyst – Compliance & Testing

Carrington; Columbus (OH); Remote; USD 37,195 - 39,950; Full time

Benefits offered by this job

Healthcare plans

50% 401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Carrington Charitable Foundation

Job summary

Carrington Mortgage Services is seeking a Loan Servicing Quality Assurance Analyst to apply analytical, testing, and validation skills ensuring compliance with policies, investor guidelines, and regulatory requirements. The role includes documenting processes, testing remediation plans, and communicating findings to relevant teams.

The position offers a remote work schedule with a target pay range of $27.00–$29.00 per hour, reflecting US mortgage servicing QA standards.

Qualifications

• Three or more years’ experience in mortgage/loan servicing.
• Experience with quality data analysis, testing and reporting.
• Knowledge of mortgage industry terminology and servicing timelines.
• Proficient in MS Office with basic Excel skills.

Responsibilities

• Conduct testing for internal and external low/medium risk findings and ensure plan implementation.
• Evaluate remediation plans from servicing units for compliance.
• Document processes, reports, and procedures per department policy.
• Communicate test results and risk observations to management.

Skills

Quality data analysis

Testing and reporting

Analytical thinking

Time management

Adaptability under pressure

Education

Bachelor's degree or equivalent

High school diploma

Tools

MS Office

Excel

Job description

Carrington Mortgage Services is seeking a Loan Servicing Quality Assurance Analyst to apply analytical, testing, and validation skills ensuring compliance with policies, investor guidelines, and regulatory requirements. The role includes documenting processes, testing remediation plans, and communicating findings to relevant teams.

The position offers a remote work schedule with a target pay range of $27.00–$29.00 per hour, reflecting US mortgage servicing QA standards.