Remote LMS Support Specialist I

Orbis Education; United States; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Extensive training

Professional development

Remote work

Collaborative team

Job summary

Orbis Education is seeking an E-Learning Support Specialist I for a remote, entry-level role in the United States. The position supports learning management systems and exam platforms, with a starting compensation range of $40k–$45k per year.

You will resolve tickets, assist with exams and courses in the LMS, conduct orientations, and perform course audits, while collaborating within a virtual team to deliver reliable student support.

Qualifications

• Bachelor’s degree or equivalent industry experience of 1–3 years
• Comfort in a support role with high attention to detail
• Technologically independent and able to work as part of a virtual team
• Strong organization and communication skills
• Experience with Learning Management Systems (LMS)
• Must successfully pass a background check
• Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box

Responsibilities

• Resolve and respond to tickets submitted by faculty and students.
• Prepare, maintain, and troubleshoot issues for exams.
• Prepare, maintain, and troubleshoot issues for courses within the LMS.
• Complete course audits.
• Attend and conduct student and faculty orientations, including office hours for online orientations.
• Other duties as assigned.

Skills

Attention to detail

Strong communication

Team collaboration

Tech-savvy

Education

Bachelor’s degree or 1–3 years experience

Tools

Canvas

Blackboard

Sakai

Zoho Ticketing System

MS Office Suite

ExamSoft

ChiTester

SmartSheet

Zoom

Box

Job description

Orbis Education is seeking an E-Learning Support Specialist I for a remote, entry-level role in the United States. The position supports learning management systems and exam platforms, with a starting compensation range of $40k–$45k per year.

You will resolve tickets, assist with exams and courses in the LMS, conduct orientations, and perform course audits, while collaborating within a virtual team to deliver reliable student support.