Remote Linux Open-Source Engineer (L3 Support)

Higlobe, Inc.; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Distributed work environment with team

Learning budget USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme & 0%

Job summary

Canonical is hiring a Software Engineer - L3 Support for a remote role. You will tackle complex Linux-based infrastructure issues, contribute to upstream projects, and collaborate with global teams across Canonical’s field and product engineering units.

The role emphasizes strong debugging, open source knowledge, and clear communication, with travel up to 10% for team meetings and conferences. Join a globally distributed, innovation-driven environment.

Qualifications

• Experience with Linux and open source software.
• Background in Computer Science, STEM or similar.
• Willingness to travel up to 4 times a year for internal events.

Responsibilities

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software.
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams.
• Participate in upstream communities.
• Develop bug fixes, backport patches, and work with upstream for inclusion.
• Review code produced by other engineers.
• Demonstrate good judgment in technical methods and techniques.
• Prioritize work and manage your time effectively against those priorities.
• Participate in team discussions to improve processes, tools, and documentation.
• Maintain clear, technical and concise communications.
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences.

Skills

Linux

Open source software

Python

Go

C

C++

Troubleshooting

Debugging

Communication

Education

Bachelor's degree in CS or STEM

Job description

Canonical is hiring a Software Engineer - L3 Support for a remote role. You will tackle complex Linux-based infrastructure issues, contribute to upstream projects, and collaborate with global teams across Canonical’s field and product engineering units.

The role emphasizes strong debugging, open source knowledge, and clear communication, with travel up to 10% for team meetings and conferences. Join a globally distributed, innovation-driven environment.