Remote Linux Desktop & Server Support Engineer
Canonical Ltd
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Benefits offered by this job
Job summary
Canonical Ltd is seeking a Linux Engineer/Administrator passionate about customer success and technology. This home-based position involves providing exceptional technical support for Ubuntu and open source products. You will ensure high customer satisfaction and collaborate with customers via phone and remote sessions.
The ideal candidate has strong Linux troubleshooting experience, excellent communication skills, and a relevant technical degree. Canonical promotes a distributed work environment with annual compensation reviews and personal learning budgets.
Qualifications
- Exceptional academic track record from both high school and university.
- Ability to learn quickly and thrive under pressure.
- Extensive experience in customer support is essential.
Responsibilities
- Provide technical support for Desktop and Server technical stack.
- Investigate customer issues and escalate when necessary.
- Engage directly with customers to resolve their issues.
Skills
Education
Job description
Canonical Ltd is seeking a Linux Engineer/Administrator passionate about customer success and technology. This home-based position involves providing exceptional technical support for Ubuntu and open source products. You will ensure high customer satisfaction and collaborate with customers via phone and remote sessions.
The ideal candidate has strong Linux troubleshooting experience, excellent communication skills, and a relevant technical degree. Canonical promotes a distributed work environment with annual compensation reviews and personal learning budgets.
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