Remote Lighting Sales Expert - High-Earning Commission

Lighting New York; United States; Remote; USD 50,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

Retirement savings program with match

Job summary

A dynamic lighting retail company is seeking an enthusiastic Lighting Expert to deliver exceptional customer service and sales support remotely. This fully commissioned role allows for flexibility with evening and weekend hours, rewarding those driven by sales. Candidates should be self-motivated, possess strong communication skills, and have the ability to manage customer inquiries across various channels. Compensation ranges from $50,000 to over $150,000 annually, along with health benefits and retirement savings options.

Qualifications

• Strong communication and interpersonal skills.
• Exceptional customer focus and client relationship management.
• Excellent organizational and time management skills.

Responsibilities

• Respond to customer inquiries via phone, email, and live chat.
• Provide accurate quotes and assist with customer satisfaction inquiries.
• Process customer payments using various methods.
• Follow up with customers on outstanding quotes and sales opportunities.
• Collaborate with vendors to resolve order discrepancies.
• Perform administrative tasks to support internal teams.
• Research and communicate effectively to resolve issues.
• Suggest process improvements to enhance customer experience.
• Maintain awareness of current promotions and key product features.
• Attend ongoing product knowledge training sessions.

Skills

Strong communication and interpersonal skills

Exceptional customer focus and client relationship management

Excellent organizational and time management skills

Ability to multitask across phone, email, and chat platforms

Analytical thinking and problem-solving capabilities

Basic product knowledge and a willingness to learn continuously

Self-motivated with the ability to work independently

Job description

A dynamic lighting retail company is seeking an enthusiastic Lighting Expert to deliver exceptional customer service and sales support remotely. This fully commissioned role allows for flexibility with evening and weekend hours, rewarding those driven by sales. Candidates should be self-motivated, possess strong communication skills, and have the ability to manage customer inquiries across various channels. Compensation ranges from $50,000 to over $150,000 annually, along with health benefits and retirement savings options.