Remote Life Policy Service Specialist

Michigan Farm Bureau; Lansing (MI); Híbrido; USD 41.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits package includingMedical

Descripción de la vacante

Michigan Farm Bureau is seeking a Life Customer Service professional to join the team. The role involves handling inquiries from clients and agents, processing life product transactions, and managing core life department requests with accuracy.

The position is hybrid, with on-site work in Lansing, MI and remote work from a personal residence in the Greater Lansing Area. Full benefits are offered.

Formación

• High school diploma or equivalent required.
• Proven skills in Microsoft Office required.
• Keyboarding skills with accuracy required.
• Willingness to pursue training.
• Telephone Doctor training preferred or within one year.
• FLMI Level I preferred or within two years.

Responsabilidades

• Provide quality customer service in person, by phone and email.
• Process client and agent requests promptly and professionally.
• Handle life product transactions for agents and insureds.
• Process core life department functions: changes, surrenders, transfers.
• Generate documents and mail checks; respond to IRS-related needs.

Conocimientos

Microsoft Office

Keyboarding accuracy

Telephone/Written communication

Willingness to pursue training

Educación

High school diploma or equivalent

Preferred: Associate/Bachelor in insurance or related

Descripción del empleo

Michigan Farm Bureau is seeking a Life Customer Service professional to join the team. The role involves handling inquiries from clients and agents, processing life product transactions, and managing core life department requests with accuracy.

The position is hybrid, with on-site work in Lansing, MI and remote work from a personal residence in the Greater Lansing Area. Full benefits are offered.