Remote Life Enrichment Data-Driven Client Success Lead

Procare HR; Minnetonka (MN); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

FSA/HSA

Dental insurance

Life insurance

Disability insurance

401K with match

Paid Time Off

Vision/AD&D

Job summary

Procare HR is seeking a Life Enrichment Client Success Manager to partner with Executive Directors and Life Enrichment teams across senior living communities, turning resident engagement signals into actionable recommendations that improve occupancy, retention, and revenue.

This fully remote role emphasizes making data usable, coaching teams toward better outcomes, and delivering ROI through fee-based programming and impact reviews.

Qualifications

• Bachelor’s degree in healthcare, human resources, therapeutic recreation or adjacent required.
• 3+ years in senior living operations or life enrichment
• A knack for reading data and turning it into a plan
• Strong relationship instincts — you build trust fast and keep it

Responsibilities

• Translate engagement data into concrete, actionable moves for onsite teams.
• Spot early warning signs of isolation before they become move-out risk.
• Coach teams on making life enrichment visible to families, prospects, and leadership.
• Build fee-based programming pipelines sized to real resident interest, not guesswork.
• Deliver impact reviews that quantify ROI in the terms leadership cares about.

Skills

Data interpretation

Excel proficiency

Relationship building

Communication skills

Education

Bachelor’s degree in healthcare or HR

Tools

UKG Ready

Job description

Procare HR is seeking a Life Enrichment Client Success Manager to partner with Executive Directors and Life Enrichment teams across senior living communities, turning resident engagement signals into actionable recommendations that improve occupancy, retention, and revenue.

This fully remote role emphasizes making data usable, coaching teams toward better outcomes, and delivering ROI through fee-based programming and impact reviews.