Remote Life Claims Adjudicator

National Guardian Life Insurance Company; Madison (WI); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Company Holidays

Health/Dental/Vision

Health Savings Account

Annual Bonus

Parental Leave

401(k) Match

Sabbatical after 8 years

Paid Volunteer Time

Education Assistance

Employee Recognition

Job summary

National Guardian Life Insurance Company (NGL) is seeking a Claims Adjudicator to join our team in Madison. This role processes claims, communicates with policyholders, agents, funeral homes, and beneficiaries, and ensures timely, accurate adjudication under standard procedures.

You will handle diverse claim types including life, annuities, preneed, and rider claims, while documenting findings and maintaining service goals. A collaborative, empathetic approach is essential.

Qualifications

• Minimum: High School or GED.
• LOMA Level I Certificate preferred.
• LOMA ACS preferred.
• Wisconsin Preneed Certification preferred.
• One year claims processing experience or equivalent.

Responsibilities

• Accurately adjudicate claims within stated service goals.
• Verify forms and enter life insurance and annuity claims.
• Provide phone support and respond to customer inquiries.
• Research insured status and document findings.
• Collaborate with team to meet deadlines and standards.

Skills

Claims processing

Customer service

Communication skills

Data entry

Teamwork

Education

High School diploma or GED

LOMA Level I Certificate

LOMA ACS

Wisconsin Preneed Certification

Job description

National Guardian Life Insurance Company (NGL) is seeking a Claims Adjudicator to join our team in Madison. This role processes claims, communicates with policyholders, agents, funeral homes, and beneficiaries, and ensures timely, accurate adjudication under standard procedures.

You will handle diverse claim types including life, annuities, preneed, and rider claims, while documenting findings and maintaining service goals. A collaborative, empathetic approach is essential.