Remote Claims Adjudicator - Insurance Claims

National Guardian Life Insurance Company; Madison (WI); Hybrid; USD 52,000 - 68,000; Full time

Job summary

National Guardian Life Insurance Company (NGL) is hiring a Claims Adjudicator to process and adjudicate claims, communicating with policyholders, agents, funeral directors, and beneficiaries. The role requires accuracy, adherence to procedures, and effective written and verbal communication, with opportunities for remote or hybrid work from Madison, WI.

Responsibilities include researching insured status, documenting findings, and meeting service goals while supporting a collaborative team

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail with accuracy.
• Proficiency in MS Word, Outlook and Excel.

Responsibilities

• Adjudicate a minimum of 25 claims per day within service goals.
• Provide phone and written communication with customers, agents, and beneficiaries.
• Enter and process life insurance, trust and annuity claims with proper documentation.
• Verify forms per state regulations and processing procedures.
• Research insured status and document findings in databases.
• Complete assigned projects by agreed deadlines.

Skills

Communication

Attention to detail

Microsoft Word

Outlook

Excel

Typing 45 wpm

Education

High School or GED

LOMA Certificate (Preferred)

Wisconsin Preneed Certification (Preferred)

Tools

None

Job description

National Guardian Life Insurance Company (NGL) is hiring a Claims Adjudicator to process and adjudicate claims, communicating with policyholders, agents, funeral directors, and beneficiaries. The role requires accuracy, adherence to procedures, and effective written and verbal communication, with opportunities for remote or hybrid work from Madison, WI.

Responsibilities include researching insured status, documenting findings, and meeting service goals while supporting a collaborative team