Remote - Licensed Practical Nurse - LPN - LVN - Intake Coordinator

CareHarmony, Inc.; Silver Spring (MD); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Licensed Practical Nurse where you will play a vital role in delivering value-based care management. In this fully remote position, you'll engage with patients daily, providing essential support and education on chronic condition management. This role offers a consistent schedule with no weekends, allowing you to maintain a healthy work-life balance. With opportunities for career growth and a commitment to your success, this is an exciting chance to make a meaningful impact in healthcare while working from the comfort of your home. If you're self-motivated and passionate about patient care, this position is for you!

Benefits

Health Benefits (medical, dental, vision)

401k with company match

Paid Holidays

Paid Time Off (PTO)

Sick Time Off (STO)

Qualifications

• 3+ years of direct patient-facing experience in a fast-paced environment.
• Active Compact/Multi-State license (LPN) required.

Responsibilities

• Conduct preliminary health assessments for newly enrolled patients.
• Identify and coordinate community resources for patient care.

Skills

Patient Care

Communication Skills

Attention to Detail

Chronic Care Management

Technical Aptitude

Education

Licensed Practical Nurse (LPN)

Tools

Microsoft Office Suite

Epic

Job description

CareHarmony’s Intake Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.

CareHarmony is seeking an experienced Licensed Practical Nurse – LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey.

You will have experience identifying resources and coordinating needs for chronic care management patients. This role is great for anyone who loves meeting and assisting new patients daily.

What's in it for you?

• Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
• Consistent schedule - Full-Time Monday – Friday, no weekends, rotational on-call-once per year on average.
• Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!

Responsibilities:

• Accepting transfers from the Patient Enrollment team to conduct preliminary health assessments for newly enrolled patients in our network.
• Resolve patients' questions and create an open dialogue to understand needs.
• Identify and coordinate community resources with patients that would benefit their care.
• Provide patient education and health literacy on the management of chronic conditions.
• Assist with medication management, including identifying potential medication concerns, adherence, and coordinating refills.
• Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
• This individual must be able to quickly adapt to a fast-paced work environment. This role requires most of your shift on the phone.

Additional Requirements:

• Active Compact/Multi-State license (LPN) (LVN)
• Technical aptitude – Microsoft Office Suite
• Excellent written and verbal communication skills

Remote Requirements:

• Must have active high-speed Wi-Fi
• Must have a home office or HIPAA-compliant workspace

Plusses:

• Epic Experience
• Bilingual
• Additional Single State licensures

Physical Requirements:

• This position is sedentary and will require sitting for long periods of time
• This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
• The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Benefits:

• Health Benefits (core medical, dental, vision)
• 401k with company match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)

Pay:

• $21/hr-$28/hr
• Opportunities to pick up OT to increase earnings

Hours:

• 8:00am - 4:30pm CST
• 9:00am - 5:30pm CST