Remote P&C Insurance Agent – Customer Care & Sales

MCI; Farmers Branch (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

MCI is seeking insurance agents to deliver customer service and sales support in a professional environment. Ideal candidates must be at least 18 years old, possess a high school diploma, and demonstrate excellent communication skills.

Responsibilities include handling customer inquiries, utilizing procedures for effective resolutions, and documenting orders accurately. The position offers competitive compensation and opportunities for career growth.

Full-time employees receive comprehensive health benefits and paid time off, promoting a team-oriented culture.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Basic understanding of Windows operating system.
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Must be customer service oriented.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize proper procedures for first contact resolution.
• Listen to customers and resolve their issues.
• Document and process customer orders accurately.
• Follow required scripts, policies, and procedures.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Problem-solving

Type swiftly and accurately

Customer service oriented

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is seeking insurance agents to deliver customer service and sales support in a professional environment. Ideal candidates must be at least 18 years old, possess a high school diploma, and demonstrate excellent communication skills.

Responsibilities include handling customer inquiries, utilizing procedures for effective resolutions, and documenting orders accurately. The position offers competitive compensation and opportunities for career growth.

Full-time employees receive comprehensive health benefits and paid time off, promoting a team-oriented culture.