Remote Licensed P&C Insurance Agent — Customer Advocate

MCI; Indiana (PA); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Paid Training

Career Growth Opportunities

Job summary

MCI Careers is seeking licensed insurance agents to provide comprehensive customer service and sales support. Ideal candidates will possess excellent communication skills, problem-solving abilities, and a desire to thrive in a fast-paced environment. The role involves engaging with customers to assist with their coverage and financial needs, utilizing advanced training and resources provided by the company.

With opportunities for career advancement and a supportive workplace, MCI values individuals who exhibit strong motivation and enthusiasm.

Qualifications

• Must be 18 years of age or older.
• Strong team orientation and customer focus.
• The ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize knowledge base to accurately answer customer questions.
• Research systems to find missing information and resolve issues.

Skills

Excellent organizational skills

Oral communication skills

Written communication skills

Customer service oriented

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is seeking licensed insurance agents to provide comprehensive customer service and sales support. Ideal candidates will possess excellent communication skills, problem-solving abilities, and a desire to thrive in a fast-paced environment. The role involves engaging with customers to assist with their coverage and financial needs, utilizing advanced training and resources provided by the company.

With opportunities for career advancement and a supportive workplace, MCI values individuals who exhibit strong motivation and enthusiasm.