Remote Licensed P&C Insurance Agent — Customer Growth

Texas Professional Insurance Agents; Houston (TX); Remote; USD 28,000 - 29,000; Full time

Job summary

TTEC in the United States is seeking a Licensed Property & Casualty Insurance Agent to work remotely. You’ll handle escalated customer inquiries, provide accurate policy guidance, and resolve issues with empathy to ensure a standout experience.

This role offers base pay of $20 to $20.50 per hour plus performance bonus opportunities, plus a comprehensive benefits package. Remote work is available nationwide within stipulations, and training will help you grow your career with a global team.

Qualifications

• Active Property and Casualty License.
• 6 months or more of customer service experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Integrity to follow guidelines on maintaining members’ privacy.
• Computer experience.
• High speed internet (> 25 Mbps).
• While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets).
• Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in.

Responsibilities

• Handle escalated or complex calls from customers.
• Provide quick answers and consult on products with compassion.
• Resolve customer issues with a smile to create exceptional experiences.

Skills

P&C License

Customer service

High school diploma

Product knowledge

Privacy compliance

Computer skills

High-speed internet

USB headset

Mobile device login

Education

High School Diploma or equivalent

Job description

TTEC in the United States is seeking a Licensed Property & Casualty Insurance Agent to work remotely. You’ll handle escalated customer inquiries, provide accurate policy guidance, and resolve issues with empathy to ensure a standout experience.

This role offers base pay of $20 to $20.50 per hour plus performance bonus opportunities, plus a comprehensive benefits package. Remote work is available nationwide within stipulations, and training will help you grow your career with a global team.