Remote Licensed P&C Insurance Agent — Customer Advocate

MCI Careers; Kentucky; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth Opportunities

Paid Training

Job summary

MCI Careers is looking for licensed insurance agents in Kentucky. In this role, you'll engage with customers to assist them in understanding their coverages and selecting the best products for their needs. Candidates should be 18+ with a high school diploma, possess excellent communication skills, and be customer service oriented. MCI offers extensive training, opportunities for career growth, and a competitive benefits package including paid time off, health benefits, and a supportive work environment.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with regular attendance and punctuality.
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base to accurately answer customer questions.
• Listen to customers, understand their needs, and resolve customer issues.
• Research systems to find missing information.
• Accurately document and process customer orders in appropriate systems.

Skills

Customer service orientation

Communication skills

Problem-solving

Conflict resolution

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is looking for licensed insurance agents in Kentucky. In this role, you'll engage with customers to assist them in understanding their coverages and selecting the best products for their needs. Candidates should be 18+ with a high school diploma, possess excellent communication skills, and be customer service oriented. MCI offers extensive training, opportunities for career growth, and a competitive benefits package including paid time off, health benefits, and a supportive work environment.