Remote Licensed Insurance CSR - Flexible Hours & Growth

Henry De Guzman Cruz Agency; San Francisco (CA); Hybrid; USD 57,308,000 - 85,962,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Work from Home

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

Weekends Off

Job summary

Henry G Cruz Insurance Agency in San Francisco is seeking a Licensed Insurance Customer Service Representative to help clients with policy servicing, renewals, and endorsements, while delivering friendly, proactive service.

The role offers remote-friendly options, an hourly pay rate of $20-$30, and potential commission, with bilingual candidates in Spanish or Tagalog preferred to better serve a diverse client base.

Qualifications

• Active Property and Casualty license required.
• Bilingual in Spanish or Tagalog preferred.
• Strong communication and sales skills with a client-first mindset.
• Detail-oriented and highly organized with the ability to manage multiple tasks.

Responsibilities

• Provide exceptional customer service, addressing inquiries and resolving policy-related concerns.
• Assist with policy servicing, including renewals, coverage updates, and endorsements.
• Process insurance sales and cross-sell additional products to meet client needs.
• Handle general office work, including documentation, data entry, and client follow-ups.
• Maintain up-to-date knowledge of Allstate products and ensure compliance with industry regulations.

Skills

Communication

Sales skills

Bilingual (Spanish/Tagalog)

Job description

Henry G Cruz Insurance Agency in San Francisco is seeking a Licensed Insurance Customer Service Representative to help clients with policy servicing, renewals, and endorsements, while delivering friendly, proactive service.

The role offers remote-friendly options, an hourly pay rate of $20-$30, and potential commission, with bilingual candidates in Spanish or Tagalog preferred to better serve a diverse client base.