Remote Licensed Customer Service Representative Indiana

Foundever; Indiana (PA); Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative firm is seeking a Remote Licensed Customer Service Representative to support one of the largest insurance providers in the U.S. This role offers an exciting opportunity to start your insurance career with comprehensive training and support. Enjoy the flexibility of remote work while being part of a global leader in customer experience. You will handle customer inquiries, ensuring a seamless interaction without cold calling. With competitive pay and a range of benefits, this position is perfect for those looking to grow in a supportive environment.

Benefits

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Bonuses

Career growth opportunities

Qualifications

• 6 months to 1 year of relevant experience preferred.
• Open availability during operational hours is essential.

Responsibilities

• Handle customer inquiries without cold calling.
• Maintain a quiet workspace during training and work hours.

Skills

Customer service aptitude

Reliability

Critical thinking

Service orientation

Organizational skills

System navigation

Self-paced learning for insurance exam

Education

High school diploma or GED

Job description

Remote Licensed Customer Service Representative Indiana

Join our team at Foundever as a Remote Licensed Customer Service Representative in Indiana. We support one of the largest insurance providers in the U.S. and cover all training, testing fees, and licensing requirements to help you start your insurance career.

Location: Indiana

About Foundever

Foundever is a global leader in customer experience (CX), with 150,000 associates worldwide, supporting over 800 top brands. We provide innovative CX solutions and technology to ensure seamless customer interactions.

Job Overview

As a Customer Service Representative, you will handle customer inquiries without cold calling. A quiet workspace during training and work hours is essential. We provide all necessary equipment and training, including coverage of the insurance exam fee.

Why Join Us

• Competitive pay: $15- $19/hour
• Remote work with weekend shifts as needed
• Benefits: 401(k), health/dental/vision insurance, disability, paid time off, bonuses, career growth

Requirements

• Reside in Indiana
• At least 18 years old
• High school diploma or GED
• 6 months to 1 year relevant experience preferred
• Open availability during operational hours
• Customer service skills

Key Skills

• Customer service aptitude
• Reliability
• Critical thinking
• Service orientation
• Organizational skills
• System navigation
• Self-paced learning for insurance exam

Home Setup Requirements

• Equipment: Company ships necessary equipment after passing the exam
• Internet: Hardwired high-speed connection
• Work environment: Quiet, distraction-free space; webcam presence required
• Device: Own computer or tablet (excluding Kindle Fire); cell phones not permitted for training

Additional Information

We support military families and are committed to equal opportunity employment. For more info, visit foundever.com and follow us on social media.