Remote Legal Intake & Client Experience Specialist

WizeHire, Inc; Hackensack (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

[Law Firm] in New Jersey seeks a Legal Intake Specialist to guide prospective clients through the initial contact, assess needs, and schedule evaluations. You will handle inbound calls with empathy, document details, and coordinate follow-ups, while maintaining organized intake processes.

The role focuses on a strong client experience, administrative efficiency, and basic sales activities, with training provided and potential path toward growth within the firm.

Qualifications

• Experience with client intake processes and retention.
• Sales knowledge or experience is preferred.
• Experience in a law office is advantageous, especially in family law.
• Candidate will receive training.

Responsibilities

• Provide exceptional telephone experience to potential clients and schedule case evaluations.
• Manage admin duties related to client intake and retention.

Skills

Verbal communication

Empathy

Administrative tasks

Sales knowledge

Law office experience

Family law experience

Job description

[Law Firm] in New Jersey seeks a Legal Intake Specialist to guide prospective clients through the initial contact, assess needs, and schedule evaluations. You will handle inbound calls with empathy, document details, and coordinate follow-ups, while maintaining organized intake processes.

The role focuses on a strong client experience, administrative efficiency, and basic sales activities, with training provided and potential path toward growth within the firm.