Remote Lean Six Sigma Green Belt: Process Excellence Lead

Gainwell Technologies LLC; Oregon; Hybrid; USD 68,000 - 97,000; Full time

Benefits offered by this job

Flexible work arrangement

401(k) employer match

Health benefits

Educational assistance

Leadership and development academies

Job summary

Gainwell Technologies is seeking a highly motivated Lean Six Sigma Green Belt to join the Customer Experience team. You will lead process-improvement initiatives to enhance efficiency, quality, and customer experience across CX functions.

You will analyze workflows, map processes, and collaborate with leaders to develop current and future state designs, establish metrics, and drive changes while supporting cross-functional teams. Remote US-based with travel up to 10%.

Qualifications

• Lean Six Sigma Green Belt certification required.
• Five+ years in process improvement or related field.
• Experience leading improvement initiatives with measurable outcomes.
• Fluent in Lean, Six Sigma, Agile and continuous improvement.
• Facilitation of process mapping, root cause analysis and Kaizen.

Responsibilities

• Lead process improvement projects to boost efficiency, quality and customer experience.
• Analyze processes, metrics, and data to identify gaps and opportunities.
• Facilitate mapping sessions, root-cause analysis, and Kaizen events with stakeholders.
• Design current and future state processes aligned with business goals.
• Set success metrics, track outcomes, and prepare leadership reports.
• Support change management and implementation planning, mitigate barriers.
• Share best practices and advance operational excellence across initiatives.

Skills

Process improvement

Project management

Analytical skills

Stakeholder facilitation

Lean Six Sigma methodology

Education

Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Healthcare Administration, Information Systems, or related field

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Visio

SharePoint

Teams

Job description

Gainwell Technologies is seeking a highly motivated Lean Six Sigma Green Belt to join the Customer Experience team. You will lead process-improvement initiatives to enhance efficiency, quality, and customer experience across CX functions.

You will analyze workflows, map processes, and collaborate with leaders to develop current and future state designs, establish metrics, and drive changes while supporting cross-functional teams. Remote US-based with travel up to 10%.