Remote Lead Product Manager – Medication Experience & Pharmacy

Humana; Augusta (ME); Remote; USD 126,000 - 174,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid time off

Job summary

Humana is seeking a Lead Product Manager for Medication Experience and Pharmacy Solutions to own end-to-end product strategy, discovery, delivery, and optimization of digital experiences for prescription benefits. You will partner with Design, Engineering, Analytics, Pharmacy, and Clinical teams to drive measurable improvements in member understanding and engagement.

The role emphasizes strategic thinking, customer obsession, and influencing stakeholders in a matrixed environment, with

Qualifications

• 7+ years of Product Management experience with increasing ownership and responsibility.
• Experience owning product strategy and delivery from discovery through launch and optimization.
• Proven ability to define and measure outcomes using KPIs, OKRs, analytics, and customer insights.
• Experience leading complex cross-functional initiatives across multiple stakeholder groups.
• Strong written and verbal communication skills, including executive-level presentations and product narratives.
• Experience defining product requirements, features, user stories, and acceptance criteria.

Responsibilities

• Define and execute product strategy, vision, and roadmap for Medication Experience and Pharmacy Solutions.
• Identify member, business, and operational opportunities through research, analytics, VOC, and stakeholder insights.
• Lead product discovery efforts to validate problems, opportunities, and solutions before development.
• Develop business cases and recommendations that align investments to customer and business outcomes.
• Own product delivery end-to-end, including epics, features, user stories, acceptance criteria, prioritization, and release planning.
• Partner with Engineering, Design, Analytics, Pharmacy, Clinical, Compliance, and Operations teams to deliver impactful solutions.
• Define and manage KPIs, OKRs, success metrics, and experimentation strategies.
• Monitor performance, identify optimization opportunities, and drive continuous product improvement.
• Influence decisions across teams and stakeholders without direct authority.
• Mentor and elevate product management practices across the broader organization.

Skills

Product management

Strategic thinking

Stakeholder management

Cross-functional collaboration

Communication

Execution

Job description

Humana is seeking a Lead Product Manager for Medication Experience and Pharmacy Solutions to own end-to-end product strategy, discovery, delivery, and optimization of digital experiences for prescription benefits. You will partner with Design, Engineering, Analytics, Pharmacy, and Clinical teams to drive measurable improvements in member understanding and engagement.

The role emphasizes strategic thinking, customer obsession, and influencing stakeholders in a matrixed environment, with