Remote Lead Income Maintenance Caseworker

Durham County Department of Social Services; Durham (NC); Hybrid; USD 49,000 - 66,000; Full time

Benefits offered by this job

Tiered $4,000 Critical Position Bonus

Job summary

Durham County Department of Social Services is seeking qualified candidates for income maintenance roles within a state-wide program. The position involves lead worker duties, eligibility determinations, and staff training in Medicaid and related income maintenance areas.

This role may require both in-office and remote work, with a focus on accurate processing, program accuracy, and customer service to clients obtaining benefits.

Qualifications

• Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Responsibilities

• Lead worker over II level income maintenance caseworkers and guide staff on policies and procedures.

Job description

Durham County Department of Social Services is seeking qualified candidates for income maintenance roles within a state-wide program. The position involves lead worker duties, eligibility determinations, and staff training in Medicaid and related income maintenance areas.

This role may require both in-office and remote work, with a focus on accurate processing, program accuracy, and customer service to clients obtaining benefits.