Remote Lead Gen Specialist – Nonprofit Outreach

Savers; El Paso (TX); A distancia; USD 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plans

Life insurance

401k with company match

Paid time off

Mental health services

Descripción de la vacante

Savers is seeking a proactive outbound call specialist to engage nonprofit partners and schedule qualified appointments for the FUNDrive team. This role acts as the first contact and maintains detailed records of calls and contact attempts.

You will work in a fast-paced environment, following scripts while delivering excellent customer service, and you will report to FUNDrive management as part of Savers’ fundraising operations.

Formación

• High school diploma or equivalent required.
• Customer service experience in a call center environment preferred, but not required.
• Background check required.

Responsabilidades

• Performs high‑volume outbound calls to nonprofit organizations to secure qualified appointments.
• Documents call details and outcomes accurately in the system.
• Maintains data integrity by updating contact records and flagging duplicates.
• Communicates barriers and trends to leadership for list quality improvements.
• Follows call scripts while maintaining professionalism and empathy.

Conocimientos

Customer service

Active listening

Communication

Team collaboration

Independent work

Time management

Problem solving

Attention to detail

Rapport building

Adaptability

Educación

High school diploma

Herramientas

Computer

Phone

Headset

Webcam

Descripción del empleo

Savers is seeking a proactive outbound call specialist to engage nonprofit partners and schedule qualified appointments for the FUNDrive team. This role acts as the first contact and maintains detailed records of calls and contact attempts.

You will work in a fast-paced environment, following scripts while delivering excellent customer service, and you will report to FUNDrive management as part of Savers’ fundraising operations.