Market Associate (Remote - Central and Eastern Time)

Savers | Value Village

United States

Remote

USD 68,000 - 99,000

Full time

14 days+

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Benefits offered by this job

Healthcare plans

Paid time off

401k with company matching

Employee discounts

Job summary

Savers | Value Village is seeking a Market Associate to procure high-yield, gently used goods through lead generation and nonprofit partnerships. This remote role covers CST or EST time zones and reports to the FUNDrive Area Development Manager.

You will build a robust referral network, manage a personal book of business, and promote the Savers brand within the community. Responsibilities include lead generation, donor engagement, and delivering on yields and event-based targets.

Qualifications

2-3 years sales and/or event planning experience.
Proven ability to build leads and a sales pipeline.
Strong communication and presentation skills.
Ability to travel 2-4 times a year.

Responsibilities

Generate and procure leads in the local market through networking, events and referrals.
Develop and maintain relationships with nonprofit partners and stakeholders.
Represent the Savers brand at community events and presentations.
Utilize CRM tools to track leads, opportunities and outcomes.

Skills

Lead generation

Customer focus

Brand representation

CRM technology

Presentation skills

Job description

Who We Are

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Description

Job Title: Market Associate

(REMOTE - within CST or EST)

Pay Range:$67,670 - $98,799

Who We Are

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What You Can Expect

The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What You Get

Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What You’ll Be Working On

The Market Associates(MA)primary job function is to procure high yield, gently used goods for Savers’ supply channel through theFUNDriveprogram. This is achieved through lead generation; connecting with local non-profits who are aligned with Savers values, such as schools, sports teams, religious, health and community organizations. The MA uses discretion and independent judgement when procuring and developing all relationships and representing the Savers brand. The MA is responsible for maintaining their own book of business, inclusive of procuring prospects, within legal guidelines, and leads through company approved research and networking, along with establishing a robust referral business.

The MA reports to theFUNDriveArea Development Manager and is afield-basedposition that offices out of their home. The Fundraising dept. is a strategic supply chain channel within the Sourcing division.

What You Have

Lead Generation

Researches and procures leads (nonprofit customers) in their local market. Methods maybe:attending or hosting Networking meetings, approved Social Media and referral programs.
Receive and convert leads within Service Level Agreement (SLA) guidelines from various marketing efforts, inclusive but not limited to Facebook, GoogleAdwords, emails

Customer Focus

Develops quality relationships through regular follow-up with organizations, measured by; yield per event, referrals and repeat business
Builds and maintains strong relationships with Sourcing partners and local store(s) to coordinate and facilitate delivery ofFUNDriveresults

Brand Representation

Represents the Savers brand in the community through professional presentations at networking events.
Demonstrates and explains Savers business model through informative communication.

Technology

Thorough use and understanding of theFUNDrivetechnology platform (CRM and customer facing portal).
Achieves or exceeds contact SLA standards
Utilizes CRM service desk and replies to inquiries within the designated time frame
Uses reports to analyze and drive business
Contact and organization maintenance

Deliverables– Achieve/Exceed

Conversion rate targets
Yield expectations
New organization growth
Individual volume plan/expectations
Event forecasting within approved guidelines
Targeted use of Social Media Pledge Page

Required Knowledge, Skills, And Abilities

Use ofsales life-cycle
Ability to discover opportunities and develop a sales pipeline through various social and professional networking methods
Ability to communicate effectively and remain calm and courteous
A desire to sell and represent the Savers brand
Experience with Power Point and giving presentations
Ability to talk to multiple levels of an organization
Self-starter, solutions focused mindset
Working knowledge of sales management technology systems such as CRM/Salesforce
Proven ability to achieve goals, analyze reports and drive results through data
Excellent time management, project coordination and follow-through skills
Ability to work independently and as part of a team
Ability to work within Savers culture
Ability to influence store activation
Experience of not only speaking to groups but to listen effectively
Remain flexible and agile

Minimum Required Education, Training And Experience

2-3 years prior work experience in sales and/or event planning
Sales experience preferred

FLSA: Exempt

Travel: Availability to travel for business meetings 2-4 times a year

Work Type/Location: Remote, USA (Must reside in CST or EST)

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans

Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off