Remote Lead Desk VA (Part-Time) — Scheduling & CX

My Virtual Resources, LLC; Jacksonville (FL); On-site; USD 30,307 - 33,062; Part time

Benefits offered by this job

100% remote work

Flexible part-time schedule

Supportive team environment

Opportunities for growth

Job summary

My Virtual Resources, LLC is looking for a Lead Desk Virtual Assistant to support home service companies in Jacksonville, Florida. In this remote role, you will handle inbound calls, manage leads, and provide excellent customer service. This part-time position offers a flexible schedule with opportunities for growth and advancement.

You should have prior customer service experience, be highly organized, and feel comfortable multitasking in a virtual environment. The compensation ranges from $22 to $24 per hour based on experience.

Qualifications

• Previous experience in customer service, receptionist, or call handling preferred.
• Adept at multitasking and working remotely.
• Friendly, confident, and professional on the phone.

Responsibilities

• Answer inbound calls for multiple client accounts.
• Return missed calls quickly.
• Qualify leads and book estimate appointments.

Skills

Customer service experience

Organized

Detail-oriented

Comfortable on the phone

Tools

Dialpad

Jobber/Housecall Pro

Teams

Excel

Monday.com

Job description

My Virtual Resources, LLC is looking for a Lead Desk Virtual Assistant to support home service companies in Jacksonville, Florida. In this remote role, you will handle inbound calls, manage leads, and provide excellent customer service. This part-time position offers a flexible schedule with opportunities for growth and advancement.

You should have prior customer service experience, be highly organized, and feel comfortable multitasking in a virtual environment. The compensation ranges from $22 to $24 per hour based on experience.