Remote Lead, Commercial Training - Global Rare Diseases

Chiesi; Boston (MA); Hybrid; USD 184,000 - 225,000; Full time

Benefits offered by this job

Healthcare programs

Relocation support

Flexible working arrangements

Remote work options

Tax assistance services

Job summary

Chiesi Global Rare Diseases is seeking a Lead, Commercial Training to shape and execute our global training strategy. Based in Boston, you will lead a team of Senior Commercial Training Managers, partnering with Commercial, Medical, Marketing, and HR to elevate customer experience and outcomes for rare diseases.

The role involves onboarding, launch readiness, ongoing field development, leadership training, and measuring training effectiveness across markets.

Qualifications

• Bachelor's degree in business, life sciences, education, organizational development, or a related field.
• 8+ years of experience in pharmaceutical/biotech/healthcare.
• Experience in commercial training, sales leadership, marketing, or sales operations.
• Designing and delivering adult learning programs for customer-facing teams.
• Knowledge of instructional design, facilitation, coaching, capability assessment, and training evaluation.

Responsibilities

• Manage, coach, and develop Senior Commercial Training Managers; set priorities, allocate work, and build a high-performing team.
• Develop and maintain a multi-year commercial training strategy aligned with GRD priorities and product life cycles.
• Utilize instructional methods including e-learning, workshops, and hands-on training.
• Manage budget and resources, vendor scope, costs, and deadlines.
• Lead training initiatives for new product launches ensuring deep product knowledge and sales strategies.
• Collaborate with cross-functional teams to align training with product positioning and market strategy.
• Create and update training materials reflecting latest product information and market trends.
• Implement tools to measure training effectiveness and knowledge retention.
• Provide ongoing coaching to sales teams and observe interactions for feedback.
• Analyze sales performance data to identify training needs and opportunities.

Job description

Chiesi Global Rare Diseases is seeking a Lead, Commercial Training to shape and execute our global training strategy. Based in Boston, you will lead a team of Senior Commercial Training Managers, partnering with Commercial, Medical, Marketing, and HR to elevate customer experience and outcomes for rare diseases.

The role involves onboarding, launch readiness, ongoing field development, leadership training, and measuring training effectiveness across markets.