Remote Lead, Clinical Support & Care Coordination

Arine; United States; Remote; USD 55,000 - 60,000; Full time

Job summary

Arine is seeking a Lead Clinical Support Specialist to help lead one of its clinical teams that uses the Arine platform to deliver outstanding outcomes for customers.

The role supports a patient engagement program targeting Medicare Part C and Part D measures. You will partner with the Lead Clinical Pharmacist and Arine leadership to set strategic approaches, manage a dedicated Clinical Care Support team, and align client teams to drive excellent medication outcomes.

Qualifications

• 12+ months experience managing a Clinical, Patient or Customer Support Team with a track record of excellence.
• Experience managing a team in a healthcare environment is preferred.
• Excellent analytical, communication and project management skills.
• Ability to problem-solve quickly and triage both clinical and operational situations.
• Ability to work independently, meet deadlines and foster teamwork.

Responsibilities

• Support oversight of goals, progress, and resource allocation of an Arine full-service clinical project.
• Develop intervention strategies to optimize medication utilization, achieve quality measures, and other established goals.
• Manage team productivity and timelines to ensure goals are met.
• Ensure quality assurance standards are met.
• Represent Arine’s Clinical Care team at customer meetings and lead internal staff meetings.
• Hire, train, and schedule team members and help develop the team.
• Manage performance reviews for assigned team members.
• Respond to questions by patients, providers, and other professional personnel and team members.
• Comply with all company policies and state/federal regulations.

Skills

Leadership

Team management

Healthcare

Analytical skills

Communication

Project management

Empathy

Decision making

Remote collaboration

Microsoft Word/Excel

Tools

Microsoft Word

Excel

Google Sheets

Google Docs

Job description

Arine is seeking a Lead Clinical Support Specialist to help lead one of its clinical teams that uses the Arine platform to deliver outstanding outcomes for customers.

The role supports a patient engagement program targeting Medicare Part C and Part D measures. You will partner with the Lead Clinical Pharmacist and Arine leadership to set strategic approaches, manage a dedicated Clinical Care Support team, and align client teams to drive excellent medication outcomes.