Remote Lead, Behavioral Health Case Management

Preferra Insurance; Las Vegas (NV); Remote; USD 73,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Equity stock purchase plan

Job summary

UnitedHealthcare seeks a Supervisor, Behavioral Health Case Management to lead the BH case management team, coach staff, and ensure quality outcomes. You will handle complex cases, perform audits, and maintain regulatory compliance while managing a small caseload.

The role supports program development, staff training, and collaboration with providers and health plan teams. Remote work from anywhere in the U.S. is available; 72,800–130,000 USD yearly plus benefits.

Qualifications

• Active, unrestricted behavioral health clinical license (Ph.D./Psy.D., LCPC, LMFT, LCSW, and/or RN).
• Nevada state license or willingness to obtain one within 90 days of hire.
• 5+ years of behavioral health experience.
• 1+ years of case management experience.
• Knowledge of behavioral health levels of care, community resources, care transitions, crisis and safety planning, and social drivers of health.
• Demonstrated ability to supervise or lead staff, provide case consultation, and manage competing priorities.
• Demonstrated solid clinical documentation, auditing, communication, organization, and problem-solving skills.
• Demonstrated ability to use data, audit findings, and operational trends to guide coaching and process improvement.

Responsibilities

• Staff supervision and daily operations: Provide day-to-day leadership for case managers and care coordination staff, including work assignments, coverage planning, workload monitoring, schedule support, and timely resolution of operational concerns.
• Clinical consultation and difficult-case staffing: Lead individual and team case consultations for complex, high-risk, or difficult cases.
• Direct case management: Maintain a caseload based on operational needs; complete assessments and develop care plans with measurable goals.
• Care coordination and member support: Assist members and caregivers with navigation, resource connections, engagement, and transitions of care.
• Quality auditing and compliance: Complete routine audits of case files, care plans, outreach, follow-up, and documentation for accuracy and compliance.
• Audit follow-up and corrective action: Communicate audit findings, provide coaching, and support corrective action plans.
• Program and workflow oversight: Support implementation of case management programs and identify workflow gaps.
• Training and onboarding: Support orientation, mentoring, and ongoing education for staff.

Skills

Staff supervision

Clinical leadership

Case management

Auditing

Coaching

Documentation

Data analysis

Education

Behavioral health license

Nevada license

Tools

EMR systems

Documentation software

Job description

UnitedHealthcare seeks a Supervisor, Behavioral Health Case Management to lead the BH case management team, coach staff, and ensure quality outcomes. You will handle complex cases, perform audits, and maintain regulatory compliance while managing a small caseload.

The role supports program development, staff training, and collaboration with providers and health plan teams. Remote work from anywhere in the U.S. is available; 72,800–130,000 USD yearly plus benefits.