Remote LATAM Data & Robotics Operations Analyst

Glacier; United States; Remote; USD 78,000 - 100,000; Full time

Job summary

Glacier is a Series A startup backed by top-tier VCs, building in-house computer vision for robot-enabled recycling facilities. We seek a Data and Robotics Operations Analyst based in Latin America to monitor robots, generate insights, and support deployments.

This fully remote role requires 2+ years in data/operations analysis, English fluency, and comfort with software and electromechanical systems. Full-time schedule follows Pacific Time with weekend coverage.

Qualifications

• 2+ years of experience in data analysis, operations analysis, or product support involving data monitoring and reporting

Responsibilities

• Answer inbound customer calls, troubleshoot, and report findings using defined scripts and guidelines
• Produce accurate and error-free internal and external reports in English for both technical and non-technical audiences
• Monitor the Scanner and Robotic fleet by running a set of queries and following defined processes
• Route anomalies in robot behavior or other data sources to the correct internal escalation teams to support customer issue resolution
• Support the success of new robot installations and scanner deployments through meticulous monitoring of robot behavior and data evaluations

Skills

Data analysis

Operations analysis

Reporting

Troubleshooting

Job description

Glacier is a Series A startup backed by top-tier VCs, building in-house computer vision for robot-enabled recycling facilities. We seek a Data and Robotics Operations Analyst based in Latin America to monitor robots, generate insights, and support deployments.

This fully remote role requires 2+ years in data/operations analysis, English fluency, and comfort with software and electromechanical systems. Full-time schedule follows Pacific Time with weekend coverage.