Data and Robotics Operations Analyst (Fully Remote)

Glacier; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

Glacier is a Series A startup building in-house computer vision models for recycling robots and analytics systems, helping divert recyclables from landfills. The company has a small, dedicated team and aims to solve real-world waste challenges with innovative analytics.

The role focuses on monitoring the Scanner and Robotic fleet, performing first-round troubleshooting, and delivering clear reports for both technical and non-technical stakeholders.

Qualifications

• 2+ years in data analysis, operations analysis, or product support involving data monitoring.
• Meticulous data monitoring, anomaly detection, and following defined processes.
• Comfort with software or electromechanical systems in a diagnostic or support role.

Responsibilities

• Monitor the Scanner and Robotic fleet by running queries and following processes.
• Answer inbound customer calls and conduct first-round troubleshooting.
• Produce accurate internal and external reports for technical and non-technical audiences.

Skills

Data monitoring

Reporting

Troubleshooting

Job description

• Monitor the Scanner and Robotic fleet by running queries and following defined processes.
• Answer inbound customer calls, conduct first-round troubleshooting, and communicate findings clearly.
• Produce accurate internal and external reports for both technical and non-technical audiences.

Requirements:

• 2+ years of experience in data analysis, operations analysis, or product support involving data monitoring and reporting.
• Proven ability to meticulously monitor data, identify anomalies, and follow defined processes with exceptional attention to detail.
• Comfort working with software, computer, or electromechanical systems in a diagnostic or support capacity.

Why Join Us?

• Mission-Driven Work – Be part of a company dedicated to sustainability and ending waste.
• Cross-Functional Impact – Work closely with engineering and field operations to solve complex problems.
• Backed to Succeed – Founders from Facebook and Bain, supported by top-tier investors.

Glacier is a Series A startup building in-house computer vision models for recycling robots and analytics systems, helping divert recyclables from landfills. The company has a small, dedicated team, is backed by top-tier VCs, and was founded by ex-Facebook and Bain professionals with a mission-driven culture.