Remote Lao QA Lead - Localization Quality & Coaching

remote work; United States; Remote; USD 48,000 - 96,000; Part time

Job summary

Welo Global is seeking a senior Localization Quality professional to own English-to-Lao content review quality across UI, marketing, and product content. You will serve as the primary linguistic expert for governance and escalation, driving consistency with style guides and glossaries while coordinating with the language community.

You will coach reviewers, publish a monthly digest, and collaborate with the Quality Manager to improve evaluation frameworks and reporting.

Qualifications

• The role requires 3 to 5+ years in Localization Quality Assurance, Senior Language Lead, or Quality Governance.
• Experience as primary client contact for Language Managers, handling arbitration or escalation processes.
• Knowledge of localization evaluation frameworks such as RQE, LQE, error rubrics, and severity mapping.
• Ability to map tolerance by content type by analyzing style guides.

Responsibilities

• Owns English to Lao review quality for UI, marketing, and product content.
• Update style guides and glossaries, tracking changes and corrections.
• Facilitate alignment rounds with language community and publish monthly quality digest.
• Coach and train Reviewers through one-on-one coaching, shadowing, and targeted training.
• Raise concerns with evidence and maintain client alignment with Language Manager decisions.

Skills

Lao language

English proficiency

Quality governance

Coaching

Style guides

Glossaries

Client-facing

Tools

RQE framework

LQE framework

Job description

Welo Global is seeking a senior Localization Quality professional to own English-to-Lao content review quality across UI, marketing, and product content. You will serve as the primary linguistic expert for governance and escalation, driving consistency with style guides and glossaries while coordinating with the language community.

You will coach reviewers, publish a monthly digest, and collaborate with the Quality Manager to improve evaluation frameworks and reporting.