Remote Landlord/Tenant Collections Specialist

Fairstead ESC LLC; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance through Meritain

Vision Plans

401(k) Retirement Plan

13–15 paid holidays/yr

PTO: 15 days

Sick days

Life Insurance

Flexible Spending Account

Pet Insurance

Disability Insurance

Laser Correction Discount

Employee Discounts

Job summary

Fairstead ESC LLC is seeking a Collections and Landlord/Tenant Administration Associate to oversee day-to-day management of landlord/tenant litigation and collections across a geographic portfolio. This role collaborates with community managers, regional staff, and outside counsel to initiate and track matters, ensuring timely, compliant resolution.

The ideal candidate has a paralegal or legal case management background with landlord/tenant or collections experience and can manage multiple

Qualifications

• Bachelor's degree required.
• Minimum of two (2) years of paralegal or legal case management experience.
• Experience with landlord/tenant, eviction, or collections matters preferred.
• Experience with property management systems (Yardi, RealPage) preferred.
• Strong organizational and case-management skills across multiple jurisdictions.
• Excellent written and verbal communication; ability to work with outside counsel, managers, and staff.
• Ability to work independently in a remote environment.

Responsibilities

• Own and manage a dedicated geographic portfolio of collections and landlord/tenant matters.
• Monitor landlord/tenant litigation from initiation to resolution.
• Lead monthly update meetings with local landlord/tenant counsel.
• Maintain case updates in the property management system timely and accurately.
• Initiate non-payment proceedings and other filings across the geography.
• Coordinate information requests and settlement negotiations with outside counsel.
• Ensure compliance with company standards in initiation, management and tracking of cases.
• Identify trends and escalate issues to regional operations staff.
• Monitor and report portfolio KPIs (case aging, cycle time, recovery rate).
• Perform other duties as assigned.

Skills

Paralegal experience

Legal case management

Landlord/tenant experience

Collections experience

Documentation and record keeping

Education

Bachelor's degree

Tools

Yardi

RealPage

Job description

Fairstead ESC LLC is seeking a Collections and Landlord/Tenant Administration Associate to oversee day-to-day management of landlord/tenant litigation and collections across a geographic portfolio. This role collaborates with community managers, regional staff, and outside counsel to initiate and track matters, ensuring timely, compliant resolution.

The ideal candidate has a paralegal or legal case management background with landlord/tenant or collections experience and can manage multiple