Remote L2 Endpoint Patch & Management Engineer

Prime System Solutions; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Work-from-home setup

Diverse international team

Government-mandated benefits

HMO coverage

Job summary

Prime System Solutions seeks an experienced L2 Endpoint Systems Engineer to support patching operations and endpoint management across the organization. You will work in a MSP or enterprise environment, focusing on remediation and backlog clearance in Liongard.

The role is hands-on and ticket-driven, requiring independent execution and adherence to SLAs in a high-volume setting. Expect remote work with opportunities to collaborate with international clients and diverse teams.

Qualifications

• 3–5 years of experience in endpoint management, systems engineering, or desktop support.
• Hands-on experience with endpoint patching and update management.
• Experience with one or more RMM/MDM tools such as Kaseya VSA, Microsoft Intune, or Datto RMM.
• Familiarity with ConnectWise or similar ITSM/ticketing platforms.
• Working knowledge of PowerShell scripting.

Responsibilities

• Perform patching and updates for client systems using Kaseya VSA.
• Manage and deploy OS and application patches through Microsoft Intune.
• Support patching activities using Datto RMM, including monitoring and troubleshooting failures.
• Generate and maintain patch compliance reports.

Skills

Endpoint patching

PowerShell scripting

Ticketing systems

L2 support

Documentation

Tools

Kaseya VSA

Microsoft Intune

Datto RMM

ConnectWise

Job description

Prime System Solutions seeks an experienced L2 Endpoint Systems Engineer to support patching operations and endpoint management across the organization. You will work in a MSP or enterprise environment, focusing on remediation and backlog clearance in Liongard.

The role is hands-on and ticket-driven, requiring independent execution and adherence to SLAs in a high-volume setting. Expect remote work with opportunities to collaborate with international clients and diverse teams.