Remote KYC Production Enablement Manager

TD Bank Group; Jacksonville (FL); Remote; USD 91,000 - 136,000; Full time

Job summary

TD Bank is hiring a Production Enablement Support Manager for KYC in the United States. You will lead a diverse KYC Ops team, oversee client due diligence reviews, and ensure compliance with policy and regulatory requirements through risk-based approaches.

The role emphasizes people management, cross-functional collaboration with Compliance, Legal, Audit, and Risk, and ongoing process enhancements to meet evolving regulatory expectations.

Qualifications

• Leads a team of KYC Ops professionals providing oversight and control.
• Provides guidance on regulatory requirements and best practices for KYC operations.
• Drives process improvements to enhance efficiency, accuracy and quality of work.

Responsibilities

• Manage the production of KYC Ops activities to meet SLAs with high quality.
• Collaborate with Compliance, Legal, Audit, and Risk across projects.
• Develop and implement KYC frameworks, procedures, and governance in line with the AML program.

Skills

Leadership

KYC knowledge

Regulatory guidance

People management

Education

Undergraduate Degree or equivalent professional work experience

Job description

TD Bank is hiring a Production Enablement Support Manager for KYC in the United States. You will lead a diverse KYC Ops team, oversee client due diligence reviews, and ensure compliance with policy and regulatory requirements through risk-based approaches.

The role emphasizes people management, cross-functional collaboration with Compliance, Legal, Audit, and Risk, and ongoing process enhancements to meet evolving regulatory expectations.