KYC Operations Manager, Consumer Banking

TD Bank Group; Jacksonville (FL); Presencial; USD 91.000 - 136.000; Jornada completa

Descripción de la vacante

TD Bank Group in Jacksonville, FL is seeking a Consumer Manager, KYC (US) to lead a team responsible for client due diligence and KYC operations. You will oversee risk-based reviews, guide regulatory compliance, and drive process improvements to ensure audit-ready outputs.

The role requires an undergraduate degree and substantial management experience in financial services, with focus on KYC/AML disciplines. 40-hour work week; on-site in Jacksonville, with comprehensive Total Rewards.

Formación

• Undergraduate Degree or equivalent professional work experience.
• 3+ years of direct management experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners.
• 6+ years' direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML

Responsabilidades

• Lead a team of KYC operations professionals, providing oversight and guidance to ensure regulatory/compliance standards are met.
• Drive performance, coaching, and development to achieve service levels and quality standards.
• Oversee audits and regulatory examinations related to KYC operations and ensure timely status reporting to executives.
• Develop and implement KYC frameworks, procedures, and best practices in line with TD's AML program.
• Collaborate with Compliance, Legal, Audit, and Risk to resolve complex or escalated issues.

Descripción del empleo

TD Bank Group in Jacksonville, FL is seeking a Consumer Manager, KYC (US) to lead a team responsible for client due diligence and KYC operations. You will oversee risk-based reviews, guide regulatory compliance, and drive process improvements to ensure audit-ready outputs.

The role requires an undergraduate degree and substantial management experience in financial services, with focus on KYC/AML disciplines. 40-hour work week; on-site in Jacksonville, with comprehensive Total Rewards.