Remote Junior Field Service Tech - Coffee & Print Solutions

WithMe; Seattle (WA); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

100% remote work

Employee equity

Health benefits

Retirement plan

Annual training allowance

Job summary

WithMe, Inc. in Seattle is hiring a Jr Field Service Representative to support our bean-to-cup coffee and printing solutions. You will deliver products, perform installations, and conduct preventive maintenance at client sites.

This hands-on role requires a valid driver's license, willingness to travel regionally, and the ability to lift up to 90 lbs. The ideal candidate has 1 year in a customer-facing role and a can-do attitude.

Qualifications

• 1 year of customer-facing or field service experience.
• Strong communication and a customer-obsessed mindset.
• Willingness to learn new equipment and processes.

Responsibilities

• Provide courteous customer service during site visits.
• Install, calibrate, and maintain coffee equipment with guidance.
• Coordinate with manufacturers for repairs at client sites.
• Deliver products to client locations and perform preventative maintenance.
• Maintain inventory of parts and tools and support wireless printers.

Skills

Customer service

Field service

Delivery

Maintenance

Tools

Printer tech

Job description

WithMe, Inc. in Seattle is hiring a Jr Field Service Representative to support our bean-to-cup coffee and printing solutions. You will deliver products, perform installations, and conduct preventive maintenance at client sites.

This hands-on role requires a valid driver's license, willingness to travel regionally, and the ability to lift up to 90 lbs. The ideal candidate has 1 year in a customer-facing role and a can-do attitude.