Remote Field Service Tech – Coffee & Printing

WithMe, Inc.; Seattle (WA); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Employee equity

Comprehensive health coverage

Retirement plan with match

Paid time off

Annual training allowance

Job summary

WithMe, Inc. in Seattle is seeking a Junior Field Service Representative to support our automated coffee and printing solutions. This role involves installations, servicing equipment, and ensuring customer satisfaction.

You will make deliveries and perform maintenance to help our clients achieve seamless operations. The ideal candidate has customer-facing experience and a mechanical aptitude. With a strong commitment to innovation and a remote-first culture, WithMe offers competitive benefits,

Qualifications

• Located in Seattle, WA, with at least 1 year of experience in a customer-facing or field service role.
• Strong communication skills and a customer-obsessed mindset.
• Mechanical aptitude; basic plumbing knowledge or willingness to learn.
• Valid driver’s license and ability to travel regionally.
• Ability to lift 65–90 lbs. (with assistance).
• Self-motivated, detail-oriented, and committed to high-quality service delivery.

Responsibilities

• Install, program, calibrate, and maintain bean-to-cup coffee equipment.
• Work directly with coffee equipment manufacturers to repair machines.
• Visit client locations to deliver products and perform maintenance.
• Support wireless printer stations as needed.
• Maintain accurate inventory of parts and tools.
• Collaborate closely with Operations and Client Experience teams.

Skills

Customer-facing experience

Strong communication

Mechanical aptitude

Interest in coffee technology

Job description

WithMe, Inc. in Seattle is seeking a Junior Field Service Representative to support our automated coffee and printing solutions. This role involves installations, servicing equipment, and ensuring customer satisfaction.

You will make deliveries and perform maintenance to help our clients achieve seamless operations. The ideal candidate has customer-facing experience and a mechanical aptitude. With a strong commitment to innovation and a remote-first culture, WithMe offers competitive benefits,