Remote Junior Account Manager - Client Success

MaziCTools; Los Angeles (CA); Hybrid; USD 28,000 - 37,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Job summary

Remote Career is seeking an Entry-Level Account Manager to join our fully remote team in the USA. No college degree required, just strong communication and a passion for client satisfaction.

You will build and sustain client relationships, handle inquiries, manage renewals, and coordinate account activities while working closely with sales, marketing, and support teams. Flexible remote work and an opportunity to start your career in account management are offered.

Qualifications

• Excellent verbal and written communication.
• Strong customer service orientation and ability to understand client needs.
• Solid organizational and time-management skills.

Responsibilities

• Client Relationship Management: Develop and maintain positive relationships, understanding client needs and ensuring satisfaction.
• Client Communication: Serve as the primary contact, handling inquiries and requests promptly.
• Account Coordination: Support account activities, manage renewals, and ensure client information accuracy.
• Problem Solving: Address and resolve issues proactively, enhancing the client experience.
• Reporting: Generate regular performance and feedback reports.
• Team Collaboration: Partner with internal teams to meet client needs.
• Client Onboarding: Assist with onboarding, providing resources to ensure a smooth start.
• Feedback Collection: Gather client insights for service improvements.

Skills

Communication Skills

Customer Service Orientation

Organizational Skills

Interpersonal Skills

Problem Solving

Time Management

Microsoft Office & CRM

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Remote Career is seeking an Entry-Level Account Manager to join our fully remote team in the USA. No college degree required, just strong communication and a passion for client satisfaction.

You will build and sustain client relationships, handle inquiries, manage renewals, and coordinate account activities while working closely with sales, marketing, and support teams. Flexible remote work and an opportunity to start your career in account management are offered.