Remote IT Systems Project Analyst

Florida; Orlando (FL); Hybrid; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

State retirement package

Nine annual paid holidays

Health insurance coverage

Life insurance policy

Tuition waiver program

Zusammenfassung

The Florida Department of Business and Professional Regulation (DBPR) is seeking a Systems Project Analyst oversight role to deliver desktop engineering support and remote technology services to DBPR users and field offices across Florida.

Responsibilities include system troubleshooting, deployment testing, documentation, and coordination with IT teams. The role requires IT experience, customer service skills, and the ability to obtain certifications within a year.

Qualifikationen

• Four years of experience in information technology or systems administration.
• Two years of customer service in technology.
• Ability to obtain entry-level IT certifications within one year (A+, Network+ etc.).

Aufgaben

• Provide day-to-day technical assistance to end-users for desktop systems.
• Troubleshoot hardware, software, and network issues; perform installations and configurations.
• Remote support for statewide DBPR users; on-site support at field offices.
• Document issues and assist with deployments and asset management.
• Coordinate with Applications, Networking and Security teams.

Ausbildung

Four years of information technology experience or systems administration

Two years of customer service in technology

Jobbeschreibung

The Florida Department of Business and Professional Regulation (DBPR) is seeking a Systems Project Analyst oversight role to deliver desktop engineering support and remote technology services to DBPR users and field offices across Florida.

Responsibilities include system troubleshooting, deployment testing, documentation, and coordination with IT teams. The role requires IT experience, customer service skills, and the ability to obtain certifications within a year.