Remote IT Support Specialist — Hybrid Schedule & Growth

Chadwell Supply; Phoenix (AZ); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability

401K

PTO 104 hours

Gym access

Employee discount

Job summary

Chadwell Supply in Phoenix, AZ is seeking an Information Technology Support Specialist to maintain desktop environments, resolve end-user issues, and manage devices across offices and remote workers.

Responsibilities include handling IT Service Desk requests, provisioning new hardware, software licenses, and ensuring SLA compliance; prior CompTIA A+ and MS Office proficiency preferred.

Qualifications

• 18 years of age or older
• Proficient in Microsoft Outlook and Microsoft Excel
• Able to work in a high-volume, fast-paced environment
• High School Diploma or GED required

Responsibilities

• Provide IT support and resolve end-user problems to satisfaction.
• Monitor and respond quickly to IT Service Desk requests.
• Update and document all Service Desk tickets and meet SLA.
• Provide remote and in-person support for desktops, laptops, printers, and mobile devices.

Skills

Microsoft Outlook

Microsoft Excel

End-user support

High-volume environment

Education

High School Diploma or GED

Tools

CompTIA A+

Microsoft Office

Office 365

Microsoft Teams

Job description

Chadwell Supply in Phoenix, AZ is seeking an Information Technology Support Specialist to maintain desktop environments, resolve end-user issues, and manage devices across offices and remote workers.

Responsibilities include handling IT Service Desk requests, provisioning new hardware, software licenses, and ensuring SLA compliance; prior CompTIA A+ and MS Office proficiency preferred.