Remote IT Support Specialist — Flexible Hours & Growth

Everglade Works; Seattle (WA); Remote; USD 55,104 - 75,768; Full time

Benefits offered by this job

Health, dental, vision, and life insurance

Generous PTO & Paid Holidays

401(k) with Company Match

Home Office Stipend

Professional Growth Opportunities

Job summary

A forward-thinking tech-driven company is seeking a Remote IT Support Specialist who will provide top-notch technical support to customers and internal teams. Candidates should possess at least 2 years of IT support experience and be proficient with various operating systems and IT tools. This position offers competitive pay ranging from $40 to $55 per hour, along with flexible scheduling and comprehensive benefits including health insurance and a 401(k) plan. Join us and make an impact in the IT industry!

Qualifications

• At least 2 years in IT support, technical support, or help desk roles.
• Proficiency with Windows, macOS, and Linux systems.
• Ability to troubleshoot and resolve technical issues efficiently.

Responsibilities

• Provide technical support to customers and internal teams.
• Diagnose and resolve various IT issues.
• Monitor and optimize system performance for seamless IT operations.

Skills

Technical support experience

Strong communication skills

Problem-solving skills

Customer-first mindset

Education

IT certifications (CompTIA A+, Network+)

Tools

Windows

macOS

Linux

VPNs

Job description

A forward-thinking tech-driven company is seeking a Remote IT Support Specialist who will provide top-notch technical support to customers and internal teams. Candidates should possess at least 2 years of IT support experience and be proficient with various operating systems and IT tools. This position offers competitive pay ranging from $40 to $55 per hour, along with flexible scheduling and comprehensive benefits including health insurance and a 401(k) plan. Join us and make an impact in the IT industry!