Remote-Ready User Support & Junior Systems Administrator

ICE Consulting - Managed IT & Cybersecurity for Life Sciences; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Company paid holidays

Health care plan

Training & development

Work from home

Free food & snacks

Job summary

ICE Consulting - Managed IT & Cybersecurity for Life Sciences is looking for a User Support & Junior Systems Administrator in Chicago, Illinois. This crucial role involves providing technical support and administration to ensure our clients' IT environments run smoothly.

Candidates should have a bachelor's degree in Computer Science or a related field, plus over 4 years of hands-on experience. The position comes with excellent benefits including a 401(k) plan, health care, and work-from-home options.

Qualifications

• 4+ years of hands-on experience in user support and systems administration.
• Proficiency in Windows and Apple operating systems.
• Strong communication skills and a customer service-oriented mindset.

Responsibilities

• Provide technical support to users, addressing and resolving hardware and software issues.
• Assist in the maintenance and administration of servers and networks.
• Document and track support requests using ticketing systems.

Skills

User support

Systems administration

Troubleshooting

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

Windows Server

Office 365

Google Workspace

Job description

ICE Consulting - Managed IT & Cybersecurity for Life Sciences is looking for a User Support & Junior Systems Administrator in Chicago, Illinois. This crucial role involves providing technical support and administration to ensure our clients' IT environments run smoothly.

Candidates should have a bachelor's degree in Computer Science or a related field, plus over 4 years of hands-on experience. The position comes with excellent benefits including a 401(k) plan, health care, and work-from-home options.