Remote IT Support Engineer - Build, Automate & Improve

Energy Innovation Corp; City of Albany (NY); Remote; USD 102,000 - 132,000; Full time

Benefits offered by this job

Flexible remote work

Paid volunteer days

Clear opportunities for advancement

Job summary

Strategic Consulting Group is a scrappy-but-steady startup out of Albany seeking a Help Desk Technician who thrives on questions that shape the technology roadmap. The role offers flexible remote work and concrete opportunities for advancement while tackling complex code, LDAP integration, legacy module cleanups, SSH automation, and Azure test coverage in a fast-paced environment.

The team emphasizes doing the right thing with minimal oversight, balancing ambitious goals with a collaborative

Qualifications

• 6 years that taught you which corners can be cut.
• Comfort with the contract cadence of an Albany-based operation.
• Strong rapport-building skills and a genuinely positive presence.
• The discipline to finish the boring 20% that makes the rest matter.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Write clean, well-tested code that scales with Strategic Consulting Group's growing user base.
• Wire LDAP APIs to Antivirus Management consumers so data lands where Albany teams expect it.
• Reach into legacy Antivirus Management modules and leave them cleaner than you found them.
• Automate the manual SSH chores that quietly drain Albany, NY engineering hours.
• Backfill Azure Administration test coverage on the riskiest corners of Strategic Consulting Group's codebase.
• Trace a technology number back through Growth Mindset services until it finally adds up.
• Work closely with data teams to surface insights from production systems.
• Translate fuzzy product wishes from Strategic Consulting Group stakeholders into shippable SSH services.

Job description

Strategic Consulting Group is a scrappy-but-steady startup out of Albany seeking a Help Desk Technician who thrives on questions that shape the technology roadmap. The role offers flexible remote work and concrete opportunities for advancement while tackling complex code, LDAP integration, legacy module cleanups, SSH automation, and Azure test coverage in a fast-paced environment.

The team emphasizes doing the right thing with minimal oversight, balancing ambitious goals with a collaborative