Remote IT Security Student Assistant

University of Washington Medical Center; United States; Remote; USD 24,000 - 34,000; Part time

Job summary

UW Medicine IT Services is seeking a Student Assistant – IT Services Security who will support security operations remotely. The role involves monitoring email and ticket queues, triaging security reports, and providing Tier 1 support to staff to raise awareness and strengthen defenses.

The ideal candidate is a current UW student with interest in information security, strong communication, and the ability to work independently while learning quickly.

Qualifications

• Must be a current student attending the University of Washington.
• Experience in computer and/or network security.
• Familiarity with Unix commands and/or log analysis.
• Familiarity with data and/or log analysis.
• Proficiency using common business tools like MS Office and/or SharePoint.
• Excellent verbal and written communication skills.
• Ability to take direction while also working with minimal supervision.
• A strong desire to learn and contribute.

Responsibilities

• Monitor one or more of the Information Security team’s email tracking queues.
• Monitor one or more of the Information Security team’s ticket queues.
• Triaging incoming security reports and/or tickets.
• Providing Tier 1 customer service and security-related technical support via email and phone.
• Assigning tickets to full-time staff as necessary.
• Perform level 1 Security Reviews: Research and report on systems being considered for acquisition or significant upgrade.
• Assist with Phishing Campaigns: Send mock malicious emails to employees to test and educate about phishing attacks.
• Assist with the research and development of Cyber Security Awareness Month and other Security related materials.
• Apply regular updates to security equipment as determined.
• Provide Team support in a number of areas as determined.

Skills

Security experience

Communication skills

Analytical thinking

Willingness to learn

Tools

MS Office

SharePoint

ServiceNow

Publisher

WordPress

LMS Articulate Storyline

Job description

UW Medicine IT Services is seeking a Student Assistant – IT Services Security who will support security operations remotely. The role involves monitoring email and ticket queues, triaging security reports, and providing Tier 1 support to staff to raise awareness and strengthen defenses.

The ideal candidate is a current UW student with interest in information security, strong communication, and the ability to work independently while learning quickly.