Remote IT Security Student Assistant

University of Washington; Seattle (WA); Remote; USD 24,000 - 34,000; Part time

Benefits offered by this job

Remote work

Job summary

UW Medicine IT Services is seeking a Student Assistant – IT Services Security to support information security operations. This remote, part-time role offers opportunities to learn threat analysis, incident response, and security awareness activities while assisting Security Analysts and Engineers.

The successful candidate is a current UW student with interest in information security, strong communication skills, and the ability to work with minimal supervision.

Qualifications

• Must be a current student attending the University of Washington.
• Experience in computer and/or network security
• Familiarity with Unix commands and/or log analysis
• Familiarity with data and/or log analysis
• Proficiency using MS Office and/or SharePoint
• Excellent verbal and written communication skills
• Ability to take direction while also working with minimal supervision
• A strong desire to learn and contribute
• Knowledge of a scripting language (nice-to-have)
• Familiarity with SharePoint/Wordpress (nice-to-have)
• Prior customer service experience (nice-to-have)
• Familiarity with Service Now ticket system (nice-to-have)

Responsibilities

• Monitor one or more of the Information Security team’s email tracking queues.
• Monitor one or more of the Information Security team’s ticket queues.
• Triaging incoming security reports and/or tickets.
• Provide Tier 1 customer service and security-related technical support via email and phone.
• Assign tickets to full-time staff as necessary.
• Perform level 1 Security Reviews: Research and report on systems being considered for acquisition or significant upgrade.
• Assist with Phishing Campaigns: Send mock malicious emails to employees to test and educate about phishing attacks.
• Assist with the research and development of Cyber Security Awareness Month and other Security related materials.
• Apply regular updates to security equipment as determined.
• Provide team support in various areas as determined

Skills

Security basics

Unix commands/log analysis

Data/log analysis

MS Office/SharePoint

Verbal and written communication

Ability to take direction with minimal

Service Now (ticket system)

Education

Current University of Washington student

Tools

Service Now

Job description

UW Medicine IT Services is seeking a Student Assistant – IT Services Security to support information security operations. This remote, part-time role offers opportunities to learn threat analysis, incident response, and security awareness activities while assisting Security Analysts and Engineers.

The successful candidate is a current UW student with interest in information security, strong communication skills, and the ability to work with minimal supervision.