Remote IT Security & Operations Manager

envelio US; Boston (MA); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Remote-friendly culture

Flexible time off

Health benefits

HSA with employer contribution

401(k) with employer match

Home-office stipend

Commuter benefits

Boston HQ access

Job summary

envelio Inc. in the U.S. arm seeks an IT Operations & Security Manager to advance information security and IT operations as the company scales. You will own SOC 2 efforts, security policies, employee security training, and customer security support, while also managing device management, IAM, onboarding/offboarding, and tech administration.

Location: Hybrid - Boston, MA preferred, or Remote (Eastern Time Zone). Travel to Boston quarterly. Reports to Kara Witherill, Business Operations Manager.

Qualifications

• 4+ years in information security, IT operations, or a related role in a high-growth startup environment.
• Hands-on experience with SOC 2, ISO 27001, or similar security and compliance frameworks.
• Experience implementing and managing MDM, identity and access management, and onboarding/offboarding.
• Experience administering Microsoft 365, Microsoft Entra ID (Azure AD), and Microsoft Intune.
• Strong understanding of information security best practices and risk management.
• Excellent communication skills with the ability to collaborate across technical and non-technical teams.
• A proactive, hands-on approach and the ability to build scalable processes in a growing company.

Responsibilities

• Lead and evolve our U.S. information security program, including security policies, compliance initiatives, and risk management.
• Lead our SOC 2 certification efforts and support ongoing alignment with ISO 27001 standards, including gap assessments, control implementation, audit preparation, and documentation.
• Develop, maintain, and update information security policies, procedures, and audit-ready documentation.
• Partner with our global security team to align on security standards, frameworks, and company-wide initiatives.
• Build and deliver a security awareness training program, including phishing simulations, and conduct periodic security assessments.
• Serve as the internal security expert by responding to customer security questionnaires, supporting enterprise sales opportunities, and partnering with the Sales and Solutions Engineering teams on security-related requests.
• Stay current on the evolving security landscape and proactively identify risks and opportunities for improvement.
• Own and manage our Mobile Device Management (MDM) platform, including device enrollment, encryption, compliance, and lifecycle management.
• Manage identity and access management, including user provisioning, access governance, and regular access reviews across business systems.
• Own the IT components of employee onboarding and offboarding, ensuring secure account provisioning, timely access revocation, and documented processes.
• Evaluate, implement, and support business technology solutions that improve security, productivity, and operational efficiency.
• Assess current and prospective technology vendors to ensure they meet security and compliance requirements.
• Serve as the primary resource for internal IT support, including user access, business applications, and technology-related questions.

Skills

SOC 2

ISO 27001

MDM

Azure AD / Entra ID

Intune

Microsoft 365

Access Governance

Security Policies

Security Awareness

Onboarding / Offboarding

Tools

MDM

Azure Active Directory

Microsoft Intune

Microsoft 365

Job description

envelio Inc. in the U.S. arm seeks an IT Operations & Security Manager to advance information security and IT operations as the company scales. You will own SOC 2 efforts, security policies, employee security training, and customer security support, while also managing device management, IAM, onboarding/offboarding, and tech administration.

Location: Hybrid - Boston, MA preferred, or Remote (Eastern Time Zone). Travel to Boston quarterly. Reports to Kara Witherill, Business Operations Manager.